Return Policy.

Refund and Cancellation

*Drop a text saying “CANCEL – *order number* ” via SMS +91-9062668131.

You can also send an e-mail to support@bengalhome.in requesting the same.

Cash on Delivery Orders:

If the situation ever arises where you’re inclined to cancel your order and you don’t have a Time Turner, you’d have to do so before the order is shipped out from our facility. Our production team has borrowed powers from The Flash to make your products super-fast. However, in certain cases, your order might’ve already been shipped and past that point, cancellations may not be possible. If you still wish to not accept the order, all you have to do is reject the package upon delivery. If you aren’t home when the package arrives, please keep your family or your neighbours informed to not collect the order. Once an order is delivered, it will not be eligible for return.

Prepaid Orders:

Prepaid orders can be cancelled at any instance before the orders are shipped and the tracking number has been issued.

Once the tracking number is generated refund is not possible.

If you have received a damaged / different product, please create an unboxing video where the tracking number is mentioned. Without unboxing video no return / refund will be processed.